Returns & Exchanges

At Tuck Plumbing Fixtures, we stand behind the quality of our bathroom and kitchen hardware. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused items in their original packaging.

1

Initiate Your Request

Contact our customer service team via email or our online portal with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

2

Pack Your Fixtures

Carefully place the item in its original box along with all manuals, mounting hardware, and accessories to ensure the product remains protected during transit.

3

Ship the Item

Affix the provided shipping label to the exterior of the package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Receive Your Refund

Once our warehouse inspects the returned fixture to confirm its condition, we will process your refund back to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing